Privacy Policy

Last updated: February 17, 2026

This Privacy Policy describes how our store (the "Services") collects, uses, and discloses your personal information when you visit, use, or make a purchase from us. As a provider of orthopedic and wellness products, we are committed to protecting your privacy. Our store is powered by Shopify, which enables us to provide the Services to you.

Please read this Privacy Policy carefully. By using any of our Services, you acknowledge the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect

We collect information that identifies or can be reasonably linked to you. This includes:

  • Contact details: Name, shipping address, billing address, phone number, and email address.

  • Financial information: Payment card numbers and transaction details (processed securely).

  • Account information: Username, password, and internal settings.

  • Transaction information: Items you view, put in your cart (like the Lying Pillow), or purchase/return.

  • Device & Usage info: IP address, browser type, and how you interact with our website.

2. Sources of Information

  • Directly from you: When you place an order or contact us.

  • Automatically: Through cookies and similar tracking technologies as you navigate the store.

  • Third parties: From our service providers and marketing partners.

3. How We Use Your Personal Information

  • Order Fulfillment: To process payments, arrange shipping of your orthopedic products, and handle returns.

  • Marketing: To send updates or show you advertisements based on your interests.

  • Security: To detect and prevent fraud or malicious activity.

  • Communication: To provide customer support and respond to inquiries.

4. Disclosure of Personal Information

We may share your information with:

  • Shopify: Our platform provider.

  • Service Providers: Delivery companies, payment processors, and data analytics.

  • Legal Obligations: To comply with applicable laws or respond to valid legal processes.

5. Relationship with Shopify

Because we are hosted on Shopify, they process your personal information to help us run our business. Shopify may also use your data in an aggregate way to improve their overall services. For more details, please visit the Shopify Consumer Privacy Policy.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access/Know: Request a copy of the data we hold about you.

  • Delete/Correct: Request that we fix or remove your personal information.

  • Opt-out: You can opt out of targeted advertising or promotional emails at any time by clicking "unsubscribe."

7. Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

8. Security and Retention

We implement security measures to protect your data, though no system is 100% secure. We retain your information only as long as necessary to provide our services and comply with legal requirements.

9. International Transfers

Your information may be stored and processed outside of your country of residence (including in the US and Canada) as part of the Shopify infrastructure.

10. Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please contact us:

  • Email: restoractiv@gmail.com