OVERVIEW

Welcome to our Orthopedic Solutions Store! The terms “we”, “us” and “our” refer to our store. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience for orthopedic and wellness products (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, especially as they relate to the use of orthopedic support products. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To purchase orthopedic devices or browse our store, you may be asked to provide information such as your email, billing, and shipping details. You warrant that all information provided is correct and complete. You are solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR ORTHOPEDIC PRODUCTS

We make every effort to provide an accurate representation of our products (such as the Lying Pillow and other supports).

• Visuals: Colors and textures may differ slightly depending on your device settings.

• Medical Disclaimer: While our products are designed for comfort and support, they are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician regarding any medical condition.

• Expectations: We do not warrant that the quality of any products will meet your individual expectations or provide specific medical results. Descriptions are subject to change without notice.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason. In the event of a change or cancellation, we will attempt to notify you via the email/billing address provided. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You warrant that purchases are for personal use and not for resale.

SECTION 4 - PRICES AND BILLING

Prices for our orthopedic range are subject to change without notice. Posted prices do not include taxes, shipping, or customs charges unless stated. You agree to provide current and accurate payment information. You represent that you are authorized to use the payment method provided and that all charges will be honored by your credit card company.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping delays. All delivery times are estimates. Once we transfer the products (e.g., pillows, supports) to the carrier, the risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content, including product images, text, and designs, is owned by us or our licensors. You may use the Services for personal, non-commercial use only. Any unauthorized reproduction or distribution is strictly prohibited.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools (like tracking apps). These are provided "as is" without warranties. Use of these tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our store may contain links to third-party sites. We are not responsible for the content or accuracy of these external sites and are not liable for any harm related to third-party transactions.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. You acknowledge that Shopify is a service provider and is not responsible for the sales, products, or any damages resulting from your transactions with us.

SECTION 10 - PRIVACY POLICY

Your submission of personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge how your data is processed to complete your transactions.

SECTION 11 - FEEDBACK AND REVIEWS

If you post a review or feedback regarding our products, you grant us a perpetual license to use and display that feedback. We reserve the right to remove content we deem unlawful or offensive. You are responsible for the accuracy of your feedback.

SECTION 12 - ERRORS AND OMISSIONS

Occasionally, there may be typos or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct these and cancel orders if necessary without prior notice.

SECTION 13 - PROHIBITED USES

You may not use our Services for any unlawful purpose, to infringe on intellectual property, or to transmit malicious code. We reserve the right to terminate your access for any prohibited use.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' WITHOUT ANY WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO CASE SHALL WE BE LIABLE FOR ANY INJURY, LOSS, OR CLAIM ARISING FROM YOUR USE OF OUR PRODUCTS (SUCH AS ORTHOPEDIC SUPPORTS) OR SERVICES.

SECTION 15 - INDEMNIFICATION

You agree to indemnify and hold us and Shopify harmless from any claim or demand made by any third party due to your breach of these Terms.

SECTION 16 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where our store is headquartered.

SECTION 17 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: